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STEPS TO BE TAKEN:
1. Mitigation of loss and damage
Immediately arrange for measures to avoid a possible increase of damages. Here-
by, as always, safety first for the crew and the vessel. But secondly, your concern
should be on limiting your potential liability.
Hold other persons and/or companies (e.g. stevedores/ charterers / tugs / pilots
etc.) which might have caused the damage(s), responsible by written notice.
2. Who should be informed?
FIRSTLY:
Your Ship owner/Charterer
SECONDLY:
DGS Marine Management Services
Phone: +44 (0)207 283 4230
Fax: +44 (0)207 626 0396
Email: [email protected]
OR
Phone: +45 (0) 55 77 59 19
Fax: +45 (0) 55 77 81 68
Email: [email protected]
OR
Phone: +357 (0) 25 349 100
Fax: +357 (0) 25 349 110
Email: [email protected]
OR
Phone: +49 (0) 40 702 998 20
Fax: +49 (0) 40 702 998 229
Email: [email protected]
OR
Phone: +91 (0) 22 6759 7400
Fax: +91 (0) 22 6759 7401
Email:[email protected]
THIRDLY:
Make vessel and her crew “silent”
Make sure that neither you nor members of the crew give any information re-
garding the incident and damages or potential cause of the same to unknown or
conflicting third parties!!
Do not allow anyone to come on board, in particular lawyers and surveyors, un-
less you have made sure that these persons are acting on behalf of your / in your
ship owners’ interest or unless you have received such instructions from your
ship owner or The British European & Overseas FD&D/P&I Facility through its
Managers, DGS Marine Management Services.
Do not provide statements to third parties, but prepare statements and reports
yourselves, which should be kept locked and forwarded to DGS Marine Manage-
ment Services, as managers as soon as possible.
If a major claim / loss is to be expected, and provided that the managers are
not reachable, you can also directly liaise with the local The British European &
Overseas FD&D/P&I Facility‘s Correspondents (which you find in the “List of Cor-
respondents”). They will be able to give supporting advice if necessary.
DGS Marine Management Services remains the first instance the Assured should
report to, and who shall give instructions concerning further handling of the in-
cident.
General Claims Instructions for Assureds and Vessels